Creating Correspondence
 In Response, all correspondence that you want to save is saved as content, and then exported to the relevant programme (Word, Outlook or Outlook Express) depending on what type it is and where it is addressed.

Quick generation and retrieval
Create letters, faxes, and emails from a single interface, storing the recipient's name and company, date, sender, and related category
Standard Letters
Generate standard letters with text that you use often
Output to Word, Outlook, or Outlook Express
Send the same message as a fax, letter, mailshot, or email using the Microsoft® Office components.  Only need to type the contents once
Automatic Followups
Create automatic followups for letters which will appear as reminders on the Main Menu

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